Privacy Policy
At Vanakothi, we value your trust and are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information while ensuring your experience with us is seamless and secure.
WHAT DO WE DO WITH YOUR INFORMATION
When you make a booking or inquiry through our website, we collect personal details such as your name, contact number, email address, and payment details. This information helps us:
- Process your bookings and provide tailored services during your stay.
- Respond promptly to your requests and queries.
- Improve your online experience and provide recommendations for future visits.
Additionally, when you browse our website, we automatically receive your device’s internet protocol (IP) address. This helps us learn more about your browser and operating system to enhance website performance and usability.
COOKIES
Cookies are small text files stored on your device to improve your browsing experience. At Vanakothi, we use cookies to:
- Remember your preferences and past interactions.
- Save items in your booking cart or wishlist.
- Provide personalised recommendations based on your interests.
You can manage or disable cookies through your browser settings, but doing so may affect your user experience.
EMAIL POLICIES
We may use your email address to send booking confirmations, updates, and exclusive offers related to Vanakothi.
You have full control over which communications you wish to receive. To opt out, simply follow the “unsubscribe” link in any email. Please note that processing your request may take a few days.
DELETING YOUR PERSONAL INFORMATION
If you wish to delete your personal data from our system, please email us at info@vanakothi.com.
Note that removing certain information may affect your ability to access specific services or features, such as managing reservations.
SECURITY
While we strive to protect your personal information, no method of transmission over the internet is entirely secure. Any data transmission is at your own risk. Once we receive your information, we follow strict security protocols to prevent unauthorized access.
UPDATING THE PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Your continued use of our services indicates acceptance of the current policy. Please revisit this page from time to time for updates.
PHISHING
Vanakothi is committed to protecting your identity and financial information. We will never request sensitive information such as your credit card details or personal identification numbers via unsolicited emails or calls. If you suspect any fraudulent activity, please notify us immediately.
CONTACT US
If you have questions about our Privacy Policy, data practices, or your interactions with Vanakothi, please contact us at:
Vanakothi
Email: info@vanakothi.com
Website: www.vanakothi.com