Terms and Conditions
Welcome to Vanakothi. By using our website, booking platform, and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please review them carefully before making any booking or accessing our services.
- Definitions
- “Vanakothi,” “we,” “our,” “us”: Refers to the villa/staycation property operated by Vanakothi.
- “User,” “you”: Refers to the individual accessing our website or services.
- “Site”: Refers to our website at https://vanakothi.com/
- “Services”: Refers to accommodations, experiences, and other offerings provided at or through Vanakothi.
- Acceptance of Terms
By booking a stay, using our website, or availing of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should refrain from using our services.
- Booking Policy
- All bookings are subject to availability and confirmation.
- Bookings can be made via our website, third-party platforms, or directly through our customer service.
- Payment must be completed as per the terms provided during booking confirmation.
- Cancellation and Refund Policy
Cancellation by You
- Cancellations must be made at least 15 prior to the check-in date to qualify for a refund.
- Refunds, if applicable, will be processed within 10 working of the cancellation request.
- For cancellations made within 15 – 0 days, the booking amount is non-refundable.
Cancellation by Us
- We reserve the right to cancel bookings due to unforeseen circumstances such as natural disasters, government restrictions, or property issues.
- In such cases, we will offer a full refund or the option to reschedule the booking.
- Check-in and Check-out Policy
- Check-in time: 12 PM
- Check-out time: 10 AM
- Early check-ins and late check-outs are subject to availability and may incur additional charges.
- Use of Property
- The property is to be used solely for accommodation purposes.
- Guests must adhere to house rules provided during check-in.
- Any damage to the property or its contents caused by a guest will be charged to the guest’s account.
- Smoking, pets, and parties are only permitted if explicitly stated in the booking agreement.
- Guest Responsibility
- Guests are responsible for their personal belongings during their stay. Vanakothi is not liable for any loss or damage.
- Guests must report any maintenance issues immediately to the management.
- Illegal activities are strictly prohibited and will result in immediate eviction without refund.
- Privacy Policy
Your personal information is collected and used in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your information as outlined in our Privacy Policy.
- Force Majeure
Vanakothi is not liable for failure to perform its obligations due to circumstances beyond its control, including but not limited to acts of God, natural disasters, pandemics, strikes, or government restrictions.
- Liability Disclaimer
- Vanakothi is not responsible for accidents, injuries, or illnesses occurring during your stay.
- The use of facilities and amenities is at your own risk.
- Changes to Terms
Vanakothi reserves the right to amend these Terms at any time. Changes will be posted on the Site and will be effective immediately. Continued use of our services constitutes acceptance of the updated Terms.
- Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes will be subject to the exclusive jurisdiction of the courts located in [Your Location].
- Contact Us
For any questions or concerns regarding these Terms, please contact us at:
- Email: info@vanakothi.com
- Phone: 9209823671
Thank you for choosing Vanakothi for your stay. We look forward to hosting you!